Product Care - Jewellery & Watches

A Georg Jensen purchase is an investment into a piece you can keep forever. To ensure you get the wear and longevity out of your item as intended, we would like to share with you some key care information for your jewellery and timepieces.

Jewellery care instructions

With appropriate care and handling, your jewellery will retain its beauty and last a lifetime. To ensure the longevity of your jewellery pieces, we recommend the following actions:

• Take a regular activities into account when choosing your jewellery. Avoid wearing them on the beach, at the swimming pool, or to play sport to avert knocks and scratches. Wearing your jewellery should also be avoided when doing housework or gardening
• Ensure that you remove your jewellery before bed, when showering or when washing your hands
• Avoid letting your jewellery be exposed to cosmetics, hairspray, or perfume. Always put on your beautiful jewellery pieces as a final touch, after applying make-up and styling hair
• Take care to protect jewellery from impact against hard and abrasive surfaces. Even a diamond can chip if hit with enough force or at just the right angle.
• Examine your jewellery pieces for loose settings, clasps and joining before wear
• It is advised to have the setting of diamonds checked by a professional jewellery once a year – especially on rings.
• Jewellery items can become scratched when they come into contact with one another. We recommend jewellery be stored individually in the Georg Jensen box that you were given at the time of purchase or another suitably lined box or pouch.

STERLING SILVER

Sterling silver will tarnish over time. This depends on several factors, including how it’s worn, where it’s stored, and different pH levels of the skin. The silver should be polished occasionally with a soft impregnated polishing cloth.

Silver jewellery that is regularly used typically needs less care, so we encourage you to wear and enjoy your silver jewellery every day.

An oxidised finish is used for some of our silver jewellery pieces. This finish is the deliberate blackening of crevices in the ornamentation to make the decorative details stand out more clearly. The finish can be removed by overzealous cleaning and polishing.

Do not use silver dip polish to clean your jewellery as it may give an immediate and shiny effect, but will also corrode the surface, making it tarnish faster and over time ruin the jewellery.

GOLD AND PLATINUM

Gold and platinum jewellery should be polished with a soft piece of wash leather or with a polishing cloth specific for handling gold.

All Georg Jensen white gold jewellery is rhodium plated to enhance the white colour of the precious metal. Rhodium plating on white gold is the normal industry standard.

The rhodium coating will wear off at some point—how long it takes will vary from piece to piece and from person to person, depending on pH levels of the skin and daily habits.

The rhodium coating can be renewed.

DIAMONDS

Diamonds have a strong affinity for grease and oils, and the effect of dirt on a diamond’s overall appearance can be lacklustre.

Diamonds can be cleaned using a soft toothbrush and warm soapy water followed by a good rinse in hot water before being wiped with a soft cloth.

When brushing your diamond pieces, make sure that the stones are not moving in the bezel.

We recommend planning a diamond check once a year.

GEMSTONES

The stones should be cleaned with lukewarm, pH neutral soapy water and gentle brushing, before being wiped with a soft cloth.

Some stones are exceptionally delicate and may not be suitable for cleaning with ultrasonic procedures or acid soaps.

Professional cleaning is recommended for these stones.

PEARLS

Pearls are best cleaned with a soft damp cloth.

To preserve the pearls’ radiance, avoid letting them come into contact with cosmetics, hairspray, or perfume.

Do not use ultrasonic cleaning.

Pearls are exceptionally cohesive and shock-resistant, but may be scratched by contact with sharp objects or other gemstones.
When you wear pearls, your skin acts like a polish, enhancing their lustre. Regular wear not only enhances your appearance
but also maintains the pearls’ natural beauty.

ENAMEL

Enamel is a delicate material and should be handled with care.

Severe or direct blows may cause damage to the enamel.

Enamel can only be burnt once, and it is not possible to repair broken enamel.

Avoid the use of ultrasonic cleaners and sharp temperature changes, as they can cause cracking and chipping in the enamel.

HYCERAM

Hyceram is a unique material that combines the properties of high-quality ceramics with the advantages of modern polymers.

Hyceram allows highly opaque colour designs to be created with wonderful clarity, a high surface quality, and a very high
level of durability and colour stability.

Hyceram has a high level of hardness and is a wear-resistant material. However, if mistreated, Hyceram can break, split, or
peel away, especially if subjected to strong impacts or high temperatures.

Avoid rubbing the ring with other jewellery or abrasive surfaces.

Caring for your watch

Advice on steps you can take to ensure your watch remains in peak condition

Water :

• 3 and 5 ATM rated watches: although water resistant, they should not be submerged unnecessarily. If your watch does get wet, pat dry with a soft cloth.
• 10 & 20 ATM rated watches: these can be submerged provided the crowns are securely closed.
• Before submerging your watch always ensure the crown is firmly pushed or screwed into place.
• After being submerged in salt or chlorinated water, your watch should be rinsed with warm fresh water and then patted dry.
• Crowns and chronograph pushers should never be operated underwater.

Magnetism :

• Avoid close contact with objects that emit strong magnetic fields, such as x-ray machines, smartphones, refrigerators, hi-fi speaker etc…

Temperature Changes :

• Avoid exposing your watch to extremes of temperature (greater than 60 ˚C / 1 4 0 ˚ F and less than 0 ˚C /32 ˚ F). Al so try to avoid sudden. temperature changes.

Shocks :

• Avoid extreme impacts or shocks to the watch as these may damage the movement, crystal or case.
• Your watch should not be dropped and you should consider removing it before playing certain sports like golf and tennis.

Cleaning:

• Keep your watch clean and free from dust, grime etc…
• Watch cases can be cleaned with a soft cloth dipped in soapy water, while bracelets can be cleaned with a soft brush. Your watch should be patted dry with a soft cloth and finally polished with a lint-free polishing cloth to work up a shine.
• Leather straps can be wiped clean with a damp cloth, or brushed with a soft brush.

Chemicals :

• Avoid contact with chemical substances such as perfumes, solvents, detergents, chlorinated pool water and cosmetics as they can damage gaskets and erode the metals.

Leather Straps:

• Avoiding contact with greasy substances such as cosmetics, solvents and detergents as they may be absorbed by the leather.
• Avoid contact with water or high humidity environments as this may discolour and prematurely age the strap.
• Avoid high heat sources, as well prolonged exposure to sunlight.

To read in greater depth how best to care for your Georg Jensen watch, and for all warranty information, please click through to our Georg Jensen Watch Manual.

Battery:

• We suggest changing the battery of your timepiece every 18 months